Track your order

Enter your AG order number or carrier tracking ID to view live status, checkpoints, and ETA.

Need help? Contact Info@aurumgrandeur.com with your order email.

FAQ

Signature & ID on delivery

All precious metal deliveries require an adult signature and may require ID. Couriers cannot leave parcels unattended.

Missed delivery

Carriers attempt redelivery or hold at a secure depot. Use the carrier link in your confirmation to reschedule.

Insurance coverage

Shipments are insured to replacement value while in transit. Report any concerns to Info@aurumgrandeur.com.